Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like all forms of entertainment, it should be budgeted for and enjoyed responsibly.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a safe and enjoyable experience.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. Richard Casino strictly enforces age verification checks to ensure all players meet the legal requirements.
If you are under 18, please do not access gambling services. Gambling at an underage age can lead to serious harm.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting work, study, family, or relationships due to gambling
- Borrowing money to gamble or gambling with money needed for essentials
- Feeling anxious, irritable, or restless when not gambling
- Returning to gambling repeatedly to experience the same level of excitement
- Unable to reduce or stop gambling despite wanting to
- Using gambling as a way to escape problems or manage negative emotions
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools
Richard Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given time frame
- Reality Checks: Receive regular reminders during gaming sessions about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from Richard Casino to take a break from gambling
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online — Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare — Free counselling and support for problem gamblers
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Evidence-based research and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Help line and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education
Telephone Counselling: 0800 1 372 700 (toll-free)
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you believe you have a gambling problem, please do not hesitate to contact one of the support organisations listed above. These services are free, confidential, and staffed by trained professionals who can help.
Your wellbeing is important to us. Richard Casino is committed to providing a safe gaming environment and supporting responsible gambling practices.